Our Psychologists and Dieticians working in Medilife Hospitals continue to provide services to their patients with online video calls due to the coronavirus epidemic, which continues to affect the world and in our country. It is very easy to meet with our psychologists and dieticians without leaving your home.
So how does the system work?
1. First of all, you need to have a Skype account in order to receive services by making video calls. You can make video calls with your webcam, if you use it from your mobile phone or if you use it from a computer. (You can also use the Skype program with the application that you will download to your smart phone.)
2. You can apply from our social media accounts (MedilifeSG Instagram account, MedilifeSG Facebook account) or 02128668080 to get service.
3. For our specialist you want to receive service, you must transfer the examination fee to the IBAN number that our Call Center will give you.
4. After the transfer is made, your appointment will be arranged and you will be given the day and time information for the online meeting.
5. You will be able to meet with our experts on the specified day and time via the Skype application.
So how does the system work?
1. First of all, you need to have a Skype account in order to receive services by making video calls. You can make video calls with your webcam, if you use it from your mobile phone or if you use it from a computer. (You can also use the Skype program with the application that you will download to your smart phone.)
2. You can apply from our social media accounts (MedilifeSG Instagram account, MedilifeSG Facebook account) or 02128668080 to get service.
3. For our specialist you want to receive service, you must transfer the examination fee to the IBAN number that our Call Center will give you.
4. After the transfer is made, your appointment will be arranged and you will be given the day and time information for the online meeting.
5. You will be able to meet with our experts on the specified day and time via the Skype application.
FREQUENTLY ASKED QUESTIONS
• In which branches can we get online service?
Online Video Call service is provided in our psychologist and dietitian branches.
• Which experts can we get online service from?
Exp. Clinical Psychologist Ezgi ÖZKAN
Clinical Psychologist Nurdan GÜNDOĞDU
Exp. Clinical Psychologist Cansu ABALI
Nutritionist Nurten TEKİN
Nutritionist Elif ZEREK
Dietitian Burcu KIRBAÇ
• How can we make an appointment for online service?
You can apply from our social media accounts or call center +90 (212) 866 80 80.
• How can we pay the inspection fee?
You can pay the examination fee by money order to our IBAN number that our Call Center will give you.
Online Video Call service is provided in our psychologist and dietitian branches.
• Which experts can we get online service from?
Exp. Clinical Psychologist Ezgi ÖZKAN
Clinical Psychologist Nurdan GÜNDOĞDU
Exp. Clinical Psychologist Cansu ABALI
Nutritionist Nurten TEKİN
Nutritionist Elif ZEREK
Dietitian Burcu KIRBAÇ
• How can we make an appointment for online service?
You can apply from our social media accounts or call center +90 (212) 866 80 80.
• How can we pay the inspection fee?
You can pay the examination fee by money order to our IBAN number that our Call Center will give you.
• Is it covered by Private Health Insurance?
Online Interview Services are not covered by Private Health Insurance or SSI.
• How is the meeting held?
After the payment of the examination fee is made by money order, our Call Center will give you the day and hour information for the call. There are talks with our experts on Skype at the specified time. We recommend that you be ready 15 minutes before the interview.
• How long is the interview time?
Online interview time is the same as the face-to-face interview time in our hospital.
• What happens if we are not ready at the time of the interview?
We will call you via the Skype application on the specified day and time so that you can meet with our specialist. If the call is not answered, the right to speak is lost.
• Can we call the same number after the call?
The number used for Online Video Call is available only on the specified day and time and is not used at other times. You can call +90 (212) 866 80 80 for new appointment or detailed information.
Online Interview Services are not covered by Private Health Insurance or SSI.
• How is the meeting held?
After the payment of the examination fee is made by money order, our Call Center will give you the day and hour information for the call. There are talks with our experts on Skype at the specified time. We recommend that you be ready 15 minutes before the interview.
• How long is the interview time?
Online interview time is the same as the face-to-face interview time in our hospital.
• What happens if we are not ready at the time of the interview?
We will call you via the Skype application on the specified day and time so that you can meet with our specialist. If the call is not answered, the right to speak is lost.
• Can we call the same number after the call?
The number used for Online Video Call is available only on the specified day and time and is not used at other times. You can call +90 (212) 866 80 80 for new appointment or detailed information.